Warranty, Service & Terms

Warranty Coverage

Product warranty follows the applicable manufacturer or distributor policy and begins from the purchase date shown on the invoice. Keep the invoice and warranty documents for any service request.

Warranty Exclusions

• Unauthorized opening, repair, modification, or installation.
• Accident, fire, lightning, voltage fluctuation, short circuit, water, or physical damage.
• Broken panels, connectors, casing, or other visible physical damage.
• Damage caused by misuse, improper installation, or unsuitable operating conditions.

Warranty Service Process

1. Contact our team with the invoice and product details.
2. Bring the product to our showroom or send it through a reliable courier.
3. Our team will inspect it and coordinate eligible service with the supplier.
4. Customers are responsible for courier and transport costs in both directions.

Delivery & Product Inspection

Inspect the model, configuration, physical condition, and included accessories when receiving the product. Report any delivery-related issue immediately. After acceptance, configuration concerns remain subject to the invoice and warranty policy.